Privacy Policy

1. Information we collect

We collect information you provide directly, such as your name, email address and profile details, as well as information generated as you use the platform, like scheduling and visit activity.

We also collect limited technical information, such as device and usage data, to keep the service secure and reliable. Health information recorded in the platform belongs to the care company that serves you and is handled only on their instructions.

2. How we use your information

We use your information to provide and personalise the service, keep schedules and care records in sync, communicate with you and improve the platform over time.

We do not sell your personal information, and we never use health information for marketing.

3. Sharing your information

We share information only with service providers who help us operate the platform, when you ask us to, or when required by law. These providers are bound by appropriate confidentiality and security obligations.

4. Data retention

We keep your information for as long as your account is active or as needed to provide the service, comply with our legal obligations and resolve disputes.

5. Your rights and choices

You can access, update or delete your information at any time from your account settings, or by contacting us. Depending on where you live, you may have additional rights over your data.

6. Security

We use technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.

7. Changes to this policy

We may update this policy from time to time. We will revise the date above and, where appropriate, notify you of significant changes.

8. Contact us

If you have questions about this policy or how we handle your data, please reach out through our contact page.